Shipping policy

HOW MUCH DOES SHIPPING COST?

At Leesie Dora, we are pleased to offer our customers FREE SHIPPING on all of our items.  To process your order faster and jump to the front of the line, we offer expedited processing for $3.99.  To expedite your order, please select "Standard USPS Shipping + Express Order Processing" at checkout.


PROCESSING TIME

As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.  Expedited processing is available for $3.99, selected at checkout.

Estimated Delivery
As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-5 days delivery.

If your order hasn’t arrived in the estimated delivery times, please contact our support team at info@leesiedora.com.

If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

RETURNS AND REFUND GUARANTEE

For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.

All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.

RETURNS AND EXCHANGE POLICY

For non defective items and items that are received in 100% condition, we charge a 30% restocking fee. We will send you a return label as soon as we receive your request and as soon as we receive the item you returned, we will process your refund minus the 30% Restocking Fee.

All returns must be in its original packaging and condition and also be made within 15 days of the delivery date. 

Leesie Dora has the right to refuse returns that passed the 15 days allowed time after delivery.

For additional help please contact us at: info@leesiedora.com.